Our client is a local authority in South East of England. We were engaged to implement and support roll out of two Benson models for Health Visiting and School Nursing to inform the forthcoming 0-19 contract. We were working to a strict 8 week timetable which was met successfully.
We worked initially with the commissioner steering and working groups to develop a local service specification for 0-19 universal children’s services; this included benchmarking, scenario testing and costing to inform budget and vice versa; testing of various strategies regarding skill mix and team configuration.
This gave the commissioner a process to balance available funding with a means of understanding implications for service delivery, and realistic expectations from prospective and incumbent providers, guiding the request for innovation and efficiency, and ensuring risk and universality were not compromised. They arrived at a final approach reflecting agreed service plan, service specification, clinical responsibilities, productivity and future changes over the contract period. This informed both cost and bid structure.
The final iteration of the model fed into the tender document and service specification.