Development of quantitative planning and budgeting model for PALMS children’s mental health service. This has provided the local service with a new, objective, dynamic and robust model to 1) allocate workforce, 2) understand demand and complexity, 3) predict waiting lists and understanding the relationships with referrals and assessments and 4) review allocation of clinical responsibilities.
The project included reviewing referral rates, analysing historical service data to profile patients, referrals, readmissions, services and staff roles.
This project led to new planning and reporting capabilities including a 6 year forecast and waiting list analysis. A new objective approach and appreciation of drivers of demand, and estimation of future costs and workforce requirments.