Benchmarking, Innovation and Commissioning improvements in the South of England

Benchmarking, Innovation and Commissioning improvements in the South of England

21 - Benchmarking, Innovation and Commissioning improvements in the South of England

Our project involved implementation of the Benson models for Health Visiting and School Nursing across two health provider areas in the South of England – Medway and East Sussex.

This involved working with geographically and demographically separate counties on a regional implementation programme – working with both commissioners and providers to agree scope of the programme and specifications for each service.

Our work included running several development workshops to identify best practice, new innovation and better use of technology, reconfiguration and service redevelopment, and HV / SN service integration. We also performed a full service benchmarking to assist in identifying potential areas for development.

This has created a good rapport between the council and providers and a decision by the councils to ensure providers continue to use Benson after the next contract award.