Implementing the Health Visiting Service Planner (HVSP) with the NHS Cornwall & Isles of Scilly (C&IoS)
“[the tool] alongside the other work we had undertaken has really helped move forward the Health Visiting service in Cornwall and the Isles of Scilly so much so we are now one of the Early Intervention Sites for the HV expansion” : Kirsty Edlin, Senior Commissioning Manager (Children’s Public Health & Maternity Services) NHS Cornwall and Isles Of Scilly
“The impact of new housing developments especially those with large proportions of social housing and the economic impact on large employers will change the needs profile in localities thus the future health visiting service will require to flex according to emerging needs. [The tool] is designed to be continually updated with real time data which will enable a continual refinement.” : NHS Cornwall and Isles of Scilly report – Responding to the Healthy Child Programme
Outputs from the implementation of the HVSP with the Cornwall and Isles of Scilly project : Commissioning the Delivery of the Healthy Child Programme (0-5) in Cornwall & the Isles of Scilly
C&IoS had become aware of the HVSP and were interested in finding out whether it could assist them in developing strategic planning around service delivery and workforce planning.
C&IoS required assistance with being able to reflect the unique requirements within each of their diverse health areas, around which the health visiting teams were organised. Like a lot of other PCT’s across the country, they were experiencing issues around staff turnover, ageing of teams, standardisaton of delivery and caseload management.
They wanted a new solution that could be owned and updated by their management team, and provide them with some more informed information – a new basis upon which to make decisions around workforce size and mix.
Following a successful demonstration, two visits were arranged to C&IoS to implement the HVSP with their working group. Following a data collection exercise, the model was configured to C&IoS’s requirements to provide a working version of the tool for presentation at the first session, where the model was populated for workforce and locality assumptions, including deprivational profiling. The second session was spent populating the Service Planner based around local strategies for future health visiting.
Following this some final changes were made and the tool was finalised and handed over to C&IoS. Benson Wintere have subsequently provided ongoing support as required.
The tool has been very successful in giving C&IoS a new was of analysing and making decisions around their service and workforce, as shown in the feedback above. On the back of this work they have now become one of the Early Intervention Sites for the expanded health visiting service.